COUNSELING SERVICES

BigTree provides evidenced-based counseling services to individuals and couples. Our approach is thoughtful, individualized, and delivered with the utmost quality and professionalism.

  • BigTree Behavioral Health Services provides client-centered counseling services to individuals and couples.

    If you are having difficulty finding balance or meaning in your life, feeling overwhelmed with life's day to day challenges, struggling with an addiction or suffering the the effects trauma; we can help. Our goal is to cultivate self acceptance, healthy connections, and personal growth by providing a safe, healing environment that supports self-discovery and understanding.

    BigTree Behavioral Health Services views counseling as collaborative process between client and therapist. We provide evidence-based treatment interventions including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT) Skills Training, Eye Movement Desensitization & Reprocessing (EMDR), Motivational Interviewing (MI), and Interpersonal Psychotherapy (IPT).

    We offer free consultations to ensure a good match between client and counselor. During the consultation we provide information about our practice, available treatment options, legal matters such as confidentiality, and answer any questions or concerns you may have.

    Just browsing for a counselor to gather information and explore your options is an important first step in the change process and we applaud you for taking that first step!

  • Hourly Rate for Individuals: $190

    Hourly Rate for Couples/Families: $225

    Hourly Rate for Counseling Services provided by a Mental Health Intern: $25

    BigTree believes financial constraints should not impede one’s access to quality behavioral services and is committed to provided equitable access to services for everyone seeking care. In addition to working with many insurance providers, we offer a sliding-fee scale to individuals who may be uninsured or underinsured.

    Payment Methods:

    Cash/Check

    Visa/MC/American Express

    We are currently in network with the following health plans (please note individual counselors may not be in network with all of these insurance agencies):

    Aetna

    Cigna

    MODA

    PacificSource (Oregon Health Plan)

    PacificSource (Commercial)

    PacificSource (Medicaid)

    Providence

    Regence Blue Cross/Blue Shield

    Tricare West

    United Health Care

    If we do not currently accept your insurance, we can provide a superbill for you to submit to your insurance provider. Insurance companies commonly provide reimbursement for services from out of network providers.

    No-Shows/Late Cancellations:

    BigTree is committed to provide timely access to care for all of our clients. We require 24 hour notice to cancel and/or reschedule an appointment. When a session is cancelled without adequate notice, we are unable to fill this time slot by offering it to another current client, a client on the wait list, or a client with a clinical emergency.

    The full session fee will be charged for missed sessions and late cancellations (less than 24 hours). The credit card information or other payment information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Multiple no-shows will result in the termination of therapy.

    Oregon Health Plan (Medicaid) Clients: We cannot charge you or your insurance for missed sessions or late cancellations. Because of this, three or missed appointments/late cancellations within a six-month period or two consecutive sessions will result in termination of therapy.

    Sliding Fee Scale:

    BigTree Behavioral Health Services offers a limited number of sliding fee scale agreements to individuals experiencing a financial a hardship who are uninsured/underinsured or self-pay. Sliding fees are limited. If not available, clients may choose to be placed on a waitlist or referred to another provider.

    To qualify sliding fee scale, we ask individuals seeking services to complete the Sliding Fee Scale Qualification and Attestation Form and to provide proof of income. Individuals experiencing a financial hardship who are unable to provide proof of income/benefits may only be eligible for the standard discount.

    Approved sliding fees/discounts are valid in 180-day increments at which time individuals will be required to re-attest.

  • Current clients can CLICK HERE to access BigTree’s client portal where you can manage appointments, join telehealth sessions, and complete paperwork.

    If you don’t have a portal account yet or have forgotten your password, please contact our office at (541) 668-6595.

  • LICENSED PROFESSIONAL COUNSELOR

    Licensed Professional Counselors are fully licensed by the Oregon Board of Licensed Professional Counselors and Therapists (OBLPCT). LPC's hold a graduate degree, complete 36 months or 1900 hours of clinically supervised counseling experience, and pass a national competency exam before becoming fully licensed. In order to maintain their license, LPC's are required to complete no less than 40 clock hours of continuing education (CE) every two years.

    PROFESSIONAL COUNSELOR ASSOCIATE

    Professional Counselor Associates are pre-licensed professionals registered with the Oregon Board of Licensed Professional Counselors and Therapists (OBLPCT). In addition to having completed a Master’s program that includes supervised clinical practicum or internship experience totaling at least 700 clock hours and no less than 280 direct client contact hours, they are required to pass a national competency exam and pass a criminal background check. Similar to a doctors in residency, Professional Counselor Associates are required to complete 3 years (36 months) of supervised clinical experience after completing graduate school, including at least 1,900 hours of supervised direct client contact, before becoming fully licensed by OBLPCT.

    Professional Counselor Associates work independently but receive ongoing clinical supervision to encourage responsible provision of services, promote the best interests of clients, foster acquisition and refinement of skills, and promote professional development. Supervision may include, but is not limited to reviewing case notes, charts, records, and audio or visual tapes in order to evaluate the appropriateness & effectiveness of assessments, treatment plans, and therapeutic skills.

    MENTAL HEALTH INTERN

    Mental Health Interns are graduate students who are completing their required clinical internship as part of their Master’s program. BigTree Behavioral Health Services is proud to host clinical mental health students from Oregon State University - Cascades’ Master of Counseling program.

    Working with a mental health intern can be beneficial for both clients and the interns themselves. Here are some advantages:

    For Clients:

    1. Access to Services: Interns often work in settings with limited resources, providing clients access to mental health services they might not otherwise receive.

    2. Cost-Effectiveness: Services provided by interns can be offered at a reduced rate or even for free, making mental health support more affordable.

    3. Fresh Perspectives: Interns may bring new approaches and perspectives to treatment, informed by the latest research and training.

    For Interns:

    1. Practical Experience: Interns gain hands-on experience in a real-world setting, applying theoretical knowledge and developing practical skills.

    2. Supervision and Feedback: They receive guidance and feedback from experienced professionals, which is crucial for their development and helps refine their clinical skills.

    3. Networking Opportunities: Working in a professional setting helps interns build connections with other mental health professionals, which can be valuable for future job opportunities.

    4. Increased Confidence: Real-world experience helps interns build confidence in their abilities to assess, diagnose, and treat clients.

    For Supervisors and Organizations:

    1. Enhanced Services: Interns can help manage caseloads and provide additional support, which can be especially beneficial in busy or underserved environments.

    2. Fresh Insights: Interns can offer new ideas and approaches, contributing to the evolution of clinical practices within the organization.

    3. Talent Development: Supervisors have the opportunity to mentor and potentially recruit talented individuals who might become future colleagues.

    As counselors in training, Mental Health Interns, are not able to bill insurance companies and provide services on a sliding fee scale. For individuals with insurance, BigTree Behavioral Health Services matches client’s copay amount for counseling services provided by our Mental Health Interns and offer a sliding fee scale to individuals who are uninsured or experiencing a financial hardship.

    CERTIFIED ALCOHOL AND DRUG COUNSELOR III (CADC III)

    CADC III's are graduate level counselors certified by the Mental Health and Addiction Certification Board of Oregon (MHACBO). In addition to having a graduate degree, CADC III's complete 6,000 supervised hours in addiction counseling, and pass both a national certification exam and a jurisprudence ethics exam.

Helen FEROLI, MA,LPC, CADC-III

Helen's warm and empathetic nature, combined with her extensive experience and expertise, make her an invaluable resource for individuals and couples seeking guidance and support. Helen is dedicated to helping you navigate your journey towards healing, growth, and overall well-being.

  • Helen is a highly dedicated and compassionate counselor who specializes in working with adults and couples. With a strong emphasis on building meaningful counselor-client relationships, Helen strives to create a safe and supportive environment where individuals and couples can explore challenges and work towards positive change.

    As a family member and professional, Helen has witnessed both the anguish of mental unwellness and the power of recovery. Whether championing policy, helping a family navigate ‘the system’, or holding space with someone who has made the difficult decision to ask for help; Helen is fueled by human connection and firmly endorses the notion that no one nor any family is beyond hope.

    Helen lives in Bend with her husband and daughter; she enjoys spending time outdoors, gardening, horseback riding, and spoiling their two large dogs.

  • Helen's therapeutic approach is integrative, drawing from various modalities such as cognitive-behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), interpersonal psychotherapy, and systems theory. By creating a non-judgmental and empathetic space, Helen builds upon client’s strengths to help them process their challenges, trauma and develop effective coping strategies. She tailors her interventions to meet the specific needs and goals of each individual or couple, fostering a collaborative and empowering therapeutic relationship.

    With a comprehensive background in mental health and substance use disorder treatment, Helen is well-equipped to address a wide range of challenges her clients may face. She possesses a deep understanding of the complexities surrounding addiction and its impact on individuals and relationships. Helen is committed to helping clients navigate the recovery process by providing personalized treatment plans and evidence-based interventions.

    Helen provides a safe, nurturing space where her clients can embrace a journey of self discovery, growth, and healing without fear of judgment or condemnation.

  • Helen has a Master of Arts in Clinical Psychology from Bridgewater State University. She is a Licensed Professional Counselor and Certified Alcohol and Drug Counselor-III. With more than 25 years’ experience in the field of Human Services, Helen has worked at the local, state, and national level to implement, monitor, and enhance mental health and substance use disorder services.

  • Email: helen@bigtreebh.com

    Phone: (541) 579-8907

victoria ijeoma, MA, professional counselor associate

Victoria is a caring and culturally sensitive practitioner who believes that individuals have within them the intuitive wisdom they need to transform, heal and evolve into better versions of themselves. With a clinical mental health background that ranges from providing care in a mental hospital to community counseling environment, she is able to demonstrate her passion for helping people attain health and overall wellness with the use of a holistic approach.

  • Victoria is an empathetic and passionate counselor who specializes in working with individuals and couples struggling with relationship, behavioral and psychological challenges.

    She recently moved to Bend after traveling and exploring several parts of the country with her good friend, and decided to make Oregon her new home. She enjoys travel, adventure, and cuisines from all over the world. She also enjoys hiking and nature explorations as well as gardening, nutrition and naturopathic health and healing.

  • Victoria believes there is light and hope in everyone and it is our conscious decision and responsibility to illuminate that light in ourselves and others to help guide us to growth and healing. Her goal is to collaborate with clients to help them find true peace and joy, to heal hurt and traumas and to evolve into the healthiest versions of themselves. She employs an eclectic and holistic approach with a strong reliance on Cognitive Behavioral interventions with evidenced based, solution-focused, trauma-sensitive and delivered with the highest quality and professionalism. Victoria is also trained in Brainspotting which works by identifying, processing and releasing core neurophysiological sources of emotional/body pain, trauma, dissociation and a variety of other challenging symptoms.

  • Victoria holds a Master of Arts degree in Professional Counseling/ Clinical Mental Health Counseling from Liberty University and completed her internship and first year of practice at Centra Virginia Baptist Hospital. In addition to her training focusing on understanding human behavior as well as prevention, diagnosis and treatment of mental and emotional health issues. She also has post graduate experience in the treatment of addiction and co-occuring disorders in various mental health settings.

  • Email: victoria@bigtreebh.com

    Phone: (458) 451-5456

  • As a Professional Counselor Associate, Victoria is able to bill in-network 'incident-to' billing, in which services are billed under the license of her clinical supervisor (Helen Feroli, MA, LPC, CADC III), to the following health plans:

    • Aetna

    • Cigna

    • Pacific Source - Commercial Health Plans

    • Providence

    • Regence Blue Cross/Blue Shield

    • United Health Care

Andrew egli, mA, professional counselor associate

For as long as he can remember, Andrew has been interested in working with people. Andrew considers himself to be warm, friendly, and approachable, and hopes to foster a safe and supportive environment for counseling. He believes in each individual’s capacity for change, and considers it an honor to be able to hold his clients’ stories and bear witness to his clients’ growth and development.

Andrew is trained in Eye Movement Desensitization & Reprocessing (EMDR).

  • As a counselor, Andrew brings an innate sense of genuineness and compassion into the room. Andrew enjoys working with clients from a variety of backgrounds, although he has especially enjoyed his work with LGBTQ+-identifying individuals, teens, and the elderly. Some of his areas of interest include identity development, drug and alcohol recovery, men’s issues, and grief and loss.

    Andrew grew up in Bend and graduated from Summit High School, just a few blocks away from BigTree. He has also lived in numerous larger cities up and down the West Coast, from San Francisco to Seattle. Andrew returned to Bend in 2020 to be closer to family. In his free time, Andrew enjoys writing and performing music, playing and watching basketball, doing yoga, running, cooking, going to concerts, and spending time with loved ones.

  • Andrew believes that his clients are the experts on their own lives, and that his job is to reflect their experiences back to them and help them make decisions, clarify their values, and develop new insights. He believes that human suffering is more complex than just a cluster of symptoms and that each individual deserves to be seen for their unique set of identities and life circumstances. An English Lit major in undergrad, Andrew operates through an existential lens and often incorporates elements of narrative therapy into his work. He also believes that joy and humor can be powerful therapeutic tools, and enjoys nothing more than celebrating his client’s successes with them when appropriate. Andrew is trained in EMDR. He also incorporates CBT and DBT skills in his work with clients presenting with a variety of symptoms.

  • Andrew received his Master of Arts in Clinical Mental Health Counseling from OSU-Cascades. He completed his internship at the OSU-Cascades Counseling Clinic, providing free in-person and Telehealth services to individuals in the state of Oregon. He also has experience working with families who have experienced intimate partner violence, stalking, and sexual assault.

  • Email: andrew@bigtreebh.com

    Phone: (458) 451-5234

  • As a Professional Counselor Associate, Andrew is able to bill in-network 'incident-to' billing, in which services are billed under the license of his clinical supervisor (Helen Feroli, MA, LPC, CADC III), to the following health plans:

    • Aetna

    • Cigna

    • Pacific Source - Commercial Health Plans

    • Providence

    • Regence Blue Cross/Blue Shield

    • United Health Care

cameron crowell, clinical mental health intern

Cameron is a supportive and authentic counselor who holds the belief that every individual’s journey is unique and deserving of understanding. He strives to create a comfortable and secure environment for his clients to explore their thoughts, emotions, and actions in a nonjudgmental way.

Cameron is trained in Eye Movement Desensitization & Reprocessing (EMDR) and has completed Gottman Method Couples Therapy - Level 1 Training.

Cameron is a graduate student of OSU-Cascades’ Master of Clinical Mental Health Counseling Program providing counseling services provided under the clinical supervision of Helen Feroli, MA, LPC, CADC III.

  • Cameron aims to bring a calm and grounded presence to the counseling room. Drawing from his experiences as an Emergency Medical Technician (EMT) and leader in Search and Rescue missions, Cameron has cultivated a deep appreciation for the resilience of the human spirit. Through moments of crisis and vulnerability, he's learned the importance of leadership and compassion.

    Outside of counseling, Cameron enjoys outside activities, including his passions for long-distance trail running and backcountry skiing. Cameron has always found solace and inspiration in nature's boundless beauty, cherishing the simple joy of exploring what the natural world has to offer. Cameron moved from Colorado to Bend for school where he currently resides with his partner and their two dogs and cat.

  • His approach to counseling is rooted in the profound respect he holds for each person's story. Cameron believes in honoring the narratives of his clients and collaboratively uncovering what matters most to them. Whether it's navigating through life's complexities or rediscovering inner strengths, he is committed to walking alongside his clients on their path towards healing and self-discovery. Cameron uses elements of Cognitive Behavioral Therapy, Mindfulness, and Acceptance and Commitment Therapy to help clients reach their goals. Cameron trained in EMDR and has completed Gottman Method Couples Therapy - Level 1 training.

  • Cameron is a current graduate student in the Master of Counseling in Clinical Mental Health at Oregon State University Cascades. He is completing his internship requirements at Big Tree Behavioral Health and is expected to graduate in June of 2025. Services provided are under the supervision of Helen Feroli, MA, LPC, CADC III.

    Cameron earned his Bachelor of Arts in Sociology from the University of Oregon.

  • Email: cameron@bigtreebh.com

    Phone: (541) 208-4348

  • Rate: $25.00 / session.

    As a Mental Health Intern, Cameron does not bill insurance companies. For individuals with insurance, BigTree Behavioral Health Services matches client’s copay amount for counseling services provided by a Mental Health Intern, and offer a sliding fee scale to individuals who are uninsured or experiencing a financial hardship.

ANDREA HENDRICKSON, clinical mental health intern

Andrea is person-centered counselor who draws on an eclectic mix of interventions based on her client's needs and interests. With an MFA in writing, Andrea utilizes narrative therapy techniques to assist clients to tell and revise their stories in a way that aligns with their values and most authentic selves.

Andrea is a graduate student of OSU-Cascades’ Master of Clinical Mental Health Counseling Program providing counseling services provided under the clinical supervision of Helen Feroli, MA, LPC, CADC III.

  • Andrea brings warmth, curiosity, and authenticity to her counseling practice. After a 20-year career in education (college admissions, school-based college counseling, and independent college counseling), Andrea was motivated to expand her helping practice to include more populations, and with them, other life stages and transitions, challenges, and opportunities.  In addition to Big Tree, Andrea is an intern at the Deschutes County Stabilization Center and has experience working with crises in sessions and in the community. 


    Outside of counseling, Andrea is a choral singer, knitter, kayaker, traveler, arts and culture enthusiast, and occasional writer.

    Andrea was born and raised in Oregon, working her way ever-eastward until she landed in Central Oregon (the first time) in 2015. She has also lived and worked abroad in Southeast Asia.

  • Andrea believes that each of us is the expert in our own life, with the capacity to grow, change, and persevere. Andrea’s experience is broad and includes working with individuals experiencing crisis and suicidal ideation, trauma, isolation and loneliness, divorce, women's issues.

    Andrea also has expertise in working with adolescents (13+) and young adults.

  • Andrea is a current graduate student in the Master of Counseling in Clinical Mental Health at Oregon State University Cascades. She is completing her internship requirements at Big Tree Behavioral Health and is expected to graduate in June of 2025. Services provided are under the supervision of Helen Feroli, MA, LPC, CADC III.

  • Email: andrea@bigtreebh.com

    Phone: (541) 668-6096

  • Rate: $25.00 / session.

    As a Mental Health Intern, Andrea does not bill insurance companies.

    For individuals with insurance, BigTree Behavioral Health Services matches client’s copay amount for counseling services provided by a Mental Health Intern, and offer a sliding fee scale to individuals who are uninsured or experiencing a financial hardship.